Log in to Sage HR Online Services website

TIP: If you're a manager user with access to Sage 50 Payroll, you can also log in via ▼ Online Services Settings.

Log in to Sage 50 Payroll, select Company.
In the Task menu, select Online Services Settings.
Next to Step 7 - Visit your Online Services, select Do it now.

How to log in

Enter your email address on the login page.

Make sure this email address is correct. There's no requirement to enter a password at this point.
Click CONTINUE TO SIGN IN.

TIP: Get this error message? 'Your email address wasn't recognized'.
If you've entered the correct email address, a Log in window opens. Enter your Sage account email address and password that you set up from your welcome email, then click Log in.

TIP: Get this error message? 'Wrong email address or password entered'.

Once you log in, you'll see a page like the example below:

NOTE: Options available on this page may vary depending on which Sage HR modules your company uses. They also depend on the permissions your Sage HR administrator has assigned to you.

Sage HR Dashboard.

Next steps

If your employer uploads your payslips, you can view these when you log in. - View my payslips and P60s

Common logging in queries

▼ Common queries asked by Sage HR Online Services users

I'm having trouble logging in

If you're having issues logging in, there could be a few different reasons why this is happening. Run through some checks in the article to troubleshoot why you can't log in - I can't log into Sage HR Online Services.

I've forgotten what email address I need to log in with

You can only log into Sage HR Online Services using the email address your employer used to set up your account. This is the email address that received the welcome email. To check which email address this is, contact the person who processes your payroll.

I've forgotten my password

If you've forgotten your password, click Forgot password?, and follow the on screen prompts to reset it.

Visit our support page for more detailed steps on how to reset your password - Change password for Sage HR Online Services

My sign in page doesn't change

When logging in via sage.hr/signin, after entering your email address, the login page could display as the screenshot below.

If you enter an incorrect email address, the page won't update to show only your email address. It will display SIGN ME IN rather than CONTINUE TO SIGN IN. You won't be able to log in to Sage HR Online Services with the email you've entered. Verify the correct email address with the person responsible for processing your payroll.

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Before you try to log in