When you're having trouble logging in to view your payslips, there are a few things you need to check. For help with this, follow our I can't log in to the web portal article in the Sage HR knowledgebase.  NOTE: If you need to contact someone about your login issue, you need to contact your employer. Only they have access to contact Sage 50 Payroll or Sage HR support if required.
If you're an admin user helping an employee to log in, follow the employee can't log in to Sage HR Online Services article.
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