If you've forgotten your password to your online payslips, you can reset it. This can get you back into Sage HR Online Services.

If you haven't forgotten your password, but you just want to change it, you must follow the same forgotten password steps below.

 NOTE: You can only reset your password if you use the correct email address and you set up your access from a welcome email. If you've not done this, contact your employer to resend you a new welcome invite.  

1. Go to your company's unique Sage HR login page. You can get to this via the link in your welcome email or payslip notification email.
   • When on the login page the URL at the top will say https://[yourcompanydomain].sage.hr/signin
     EXAMPLE: https://smithcoffeeshop.sage.hr/signin
     
2. Enter the email address you use to log in with, then click CONTINUE TO SIGN IN.
   
   
   

3. You're then directed to the Sage account login page. Click the Forgot password? link on this page.

   
   
   
   
   
   
4. Enter your email address and click Continue. You receive an email with a password reset password link. This link expires after 24 hours.
5. Click the link and enter a new password.
6. Confirm the password and click Continue.

 NOTE: If this guide doesn't resolve your query about resetting your Sage HR Online Services password, you must speak directly to whoever processes your payroll.

Haven't received a password reset email?

If you can't see or don't receive an email with your password reset link, make the checks outlined in I haven't received a password reset email.

If you need further support with this or any login query, you must contact your employer.