Resolve bank feed issues

A list of support articles that addresses specific bank feed issues in Sage Accounting. This helps you find solutions suited to your exact problem.

We've created articles covering common problems with bank feeds.

We have a dedicated bank feed status page where you can review any ongoing or live incidents.

You can resolve many issues by disconnecting and reconnecting a bank feed.

If you've already disconnected and reconnected the feed, see our error-specific guides below:

• Check if your bank supports bank feeds
• If your bank isn't available in bank feeds
• Unable to connect to your bank feed
• Resolve missing transactions in a bank feed
• Resolve duplicate transactions in a bank feed
• Fix a mismatch between your bank feed balance and bank balance

Alternatively, if your bank feed is unavailable, you can import a bank statement.