| Description | You can use a bank statement import: - When your bank doesn't have a bank feed
- If your bank feed isn't working
- If you have historical transactions not included in your bank feed
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Resolution | What you need to know - You're unable to import foreign currency bank statements into Sage Accounting. You can only import a bank statement in your local currency
- The account start date can't be after the first transaction you wish to import
- To check the types of files you can import, see Supported file formats for bank statement imports
Import your statement - From Banking, select the bank account you want to import transactions to.
- From Actions select the drop-down arrow and Import statement.
- Select your file type.
- Browse to, or drag and drop the file you're uploading.
- Select the date format used in your file so we can process it correctly.
- Add a comment to help you identify the import later.
- Select upload file.
After the file upload, you need to tell us which transactions show: - Money coming into the account
- Money coming out of the account
To help with this, we'll display one of your transactions on the screen. Confirm your transaction as either money in or money out of the account to continue. Your transactions will appear as a list. If there are errors with the way we've categorised these, you can go back to the Verify screen. Once you've reviewed the transactions select Import transactions. We'll take you back to the Banking screen while we complete the import. Your imported transactions will show on your bank account tile. If you receive an error message when importing your bank statement, Read our Common import errors article. Review imported bank transactions The number of imported transactions from your statement shows on the Banking page. Select the number to view all transactions on the incoming bank transactions page. y You must then match, create or transfer the transactions as needed. Help with importing a statement To resolve import errors, copy and paste into a template, then apply example row formatting to all copied rows: - Download a CSV template that matches the information from your bank's CSV file.
- In the file, leave the heading and the top example row, then delete the information from all other rows.
- In your bank's CSV file:
Remove any columns that aren't in the template file. Copy all the remaining rows and columns. - In the CSV template:
Right click under the top example row, In the paste options, choose Paste as values. - Copy the formatting from the top example to all the pasted rows below.
- Make sure you leave the amount columns with no values blank and don't contain zeros, 0.00.
- Remove any special characters.
Once you've uploaded your statement Once you've uploaded your statement, you can also: - Apply bank rules to transactions to automate the process, saving you time. Read What are bank rules to find out more.
- Delete any duplicate transactions before importing them
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