Resolve missing transactions in a bank feed
Description

Bank feeds automatically check for new transactions once a day, typically in the morning.

Most banks provide transactions daily for the previous day.

If you notice any transactions are missing from your bank feed but show in your online bank, follow the steps below. 

Cause
Resolution
  1. Check the status of the bank feed. Any known issues with bank feeds show on the Bank Feed Status page.
  2. In your bank feed, check the Completed tab to make sure the transactions aren't already processed.
  3. Try reauthorising your bank feed.
  4. Try to reconnect your bank feed
Steps to duplicate
Related Solutions