Table of contents How do I generate a P45? Why is a leaver still showing? What do I do if my employee has more than one job? How do I process a redundancy payment? How do I pay an employee who has left? How do I process an employee who has passed away? How do I find my past leavers? How do I process an employee who left but has come back? Can leavers still access their online HR payslips? What to do if I've marked an employee as a leaver by mistake? What if the employee is claiming SMP? What to do if I entered the incorrect leaving date? What if my employee notifies me of their leave date after I've processed the pay run? Can I pay my employee early?
How do I generate a P45? You can print or export a P45 by accessing the employees record from the Employees menu. For more information, read Export or print the P45.
Why is a leaver still showing? The most common reason is that you’ve entered the employee’s leave date after you completed their final pay run. The next Full Payment Submission (FPS) will include them when you process the pay run. For more information, read Why is a leaver still showing.
What do I do if my employee has more than one job? Their first or main job usually remains unaffected, and the tax code will likely remain unchanged. When someone has a second job, they should have a BR (Basic Rate) tax code for that job. For more information, read Starters and leavers when an employee has more than one job.
How do I process a redundancy payment? You sometimes need to set up two new payments depending on if the amount is over or under £30,000. For more information, read Set up a redundancy payment.
How do I pay an employee who has left? The steps to pay a leaver depend on why the extra payment is required: - If you need to correct a previous period then follow steps to amend the affected pay run. For example, you sometimes edit a completed pay run if an employee was underpaid
- If you just need to pay money owed after they leave, such as a National Pay Award, then you must tick the Payment after leaving option in the employee record. For more information, read Pay employees after they have left
How do I process an employee who has passed away? You must make them a leaver in the same way as other employees, but their final pay isn't subject to National Insurance. For more information, read Processing an employee who has passed away.
How do I find my past leavers? You must change the Filter in the Employee menu. Check the Include employees who have left box. For more information, read Find previous employees details.
How do I process an employee who left but has come back? If you have already processed them as a leaver, create a new employee record for them. For more information, read My employee left the company but has now come back.
Can leavers still access their online HR payslips? In HR, you can grant leavers access for seven days, 30 days or one year. For more information, read Allow ex-employees access to payslips in Sage HR.
What to do if I've marked an employee as a leaver by mistake? If you mark an employee as a leaver but haven't completed a pay run, you can remove the Finish date from their employee record. TIP: You can't remove the Finish Date if the employee no longer shows on the Employees tab or their status shows Left employment. This is because the FPS has already informed HMRC. If you've processed the pay run and sent the FPS, you must create a new employee record. For more information, read My employee left the company but has now come back.
What if the employee is claiming SMP? The steps depend on whether the employee is moving to another employer. If they're going to a different employer, ▼click here for steps on how to only pay SMP up to their leave date. - When processing their final pay, proceed to the ABSENCES tab.
- Select the Maternity Leave entry and amend the End Date to their leaving date.
- Select Save.
- Continue processing the final pay run for the employee.
If they aren't going to another employer, then you must pay them the remaining SMP in their final pay. To do this, when processing the final pay ▼click here for steps on how to pay the remainder of their SMP. - In the Process Pay Run steps, proceed to the ABSENCES tab.
- Select the Maternity Leave entry and amend the End Date to their leaving date.
- Select Save.
- Select Next to open the PAY tab.
- Under Payments, select Edit details next to the Statutory Maternity Pay.
- Select Set a different Statutory Maternity Pay value (£) checkbox.
- Enter the remainder of the employee's SMP and select Save.
- Continue processing the final pay run for the employee.
For more information, refer to HMRC'S guidance on Statutory Maternity Pay and circumstances that affect payment.
What to do if I entered the incorrect leaving date? The steps to resolve this depend on whether you've submitted the incorrect leaving date on an FPS: - If you've submitted the FPS, contact HMRC to confirm you can amend the date in the software. Once they confirm, contact technical support
- If HMRC hasn't received the incorrect leaving date yet, you can amend this in Sage Payroll. Open the employee record, and under **Employee Details**, change the **Finish Date** then select **Save**
TIP: If the employee no longer shows on the Employees tab or their status shows Left Employment, then you have already sent the FPS.
What if my employee notifies me of their leave date after I've processed the pay run? Process the leaver as normal. The next Full Payment Submission (FPS) will include them.
Can I pay my employee early? Always pay the employee their final pay using their usual pay date and frequency. Changing this can cause issues. |