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How to download updates using Sage Accounts Production

Created on  | Last modified on 

Summary

How to check for and install updates in Sage Accounts Production (SAP) using the software or a manual download.

Description

You can download and install updates for Sage Accounts Production directly from the software. If updates don’t appear, you can use manual download options.

Resolution

Check for updates within SAP

  1. Open Sage Accounts Production.
  2. Click Help then Check Internet for updates.
  3. When the Available updates window appears, click Check Now if you don’t see the update.
  4. Click Download, then Install.

     

If updates don’t appear

You can experience one of these issues:

  • The Available updates window doesn’t appear when you click Check Internet for updates
  • The Check Internet for updates option is missing from the Help menu
  • The Available updates window shows no updates
  • The download gets stuck after clicking Check Now
  • One computer updates successfully, but another prompts for the installer location

Manual download option

If updates still don’t appear:

Confirm your version

  1. In SAP, click Help, then About.
  2. Click System Information.