| SAP Ireland Upgrade Support |
Description | CAUTION: This article covers the Ireland version of SAP. To verify your version, go to Help > Licensing > View Licence Information, you'll then only see account number and serial number. If you use the UK version, you'll have an additional box stating postcode. For UK upgrades, refer to Upgrade to Sage Accounts Production v24 (UK ONLY) for download steps. Version Download Links> NOTE: If you are on versions before v11.3, contact your dedicated accountant support team on 014470806 to start your upgrade journey. Because of important security updates for Sage services, we suggest you install the latest software update right away. Soon, you won’t be able to access your SAP software if you're running an older version. We're making these changes to follow industry security standards and protect you while ensuring the software's long-term sustainability. To find out more about the security updates to Sage services, read our information guide. |
Resolution | Standalone install- Close SAP.
- Download your selected version from the download links above, run the file by right clicking and selecting Run as administrator.
- Select Install Accounts Production v24.1.
- Click Next on the Welcome screen.
- Click Standalone Configuration then click Next.
- Accept the terms and click Next.
- Choose Workstation followed by clicking Next.
- From the Check Settings and Install window, click Next.
- When the installation has finished, when prompted, click Finish
Network install- Open SAP.
- Click Help and select Auto update configuration.
- Make a note of the Shared Updates location and close SAP.
NOTE: Create a shared network accessible to all workstations and enter the path if none is specified. Contact your local IT support if needed. - Close SAP.
- Download the file above and place the setup.exe file in the Shared Updates location you created in step 3.
- Open SAP, you'll be prompted to install the update.
- Open SAP on the other workstations to ensure all workstations are up to date.
You'll see the following message when opening SAP if other workstations are incorrectly configured.
We were unable to automatically locate the installer for version xxxxxx of Sage Accounts Production. If you know where the installer is located, enter the path below and click the Update Now button Otherwise, click Cancel.
In this instance, browse to the setup.exe file in the shared folder as described at step 3 and click Update Now.
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