| | SAP Ireland Upgrade Support |
| Description | CAUTION: This article covers the Ireland version of SAP. To verify your version, go to Help > Licensing > View Licence Information, you'll then only see account number and serial number. If you use the UK version, you'll have an additional box stating postcode. For UK upgrades, refer to Upgrade to Sage Accounts Production v25 (UK ONLY) for download steps. Version Download Links> NOTE: If you are on versions before v11.3, contact your dedicated accountant support team on 014470806 to start your upgrade journey. Because of important security updates for Sage services, we suggest you install the latest software update right away. Soon, you won’t be able to access your SAP software if you're running an older version. We're changing this to follow industry security standards and protect you while ensuring the software's long-term sustainability. To find out more about the security updates to Sage services, read our information guide. |
| Resolution | Standalone installation - Close Sage Accounts Production.
- Download the required version from the provided download links.
- Right-click the downloaded file and select Run as administrator.
- Select Install Accounts Production v25.1.
- Click Next on the Welcome screen.
- Select Standalone Configuration, then click Next.
- Accept the terms and click Next.
- Choose Workstation, then click Next.
- On the Check Settings and Install window, click Next.
- When the installation finishes, click Finish.
Network installation - Open Sage Accounts Production.
- Click Help > Auto update configuration.
- Note the Shared Updates location and close SAP.
- If there's no specified path, create a shared folder accessible to all workstations and enter the path. Contact IT support if needed.
- Close SAP.
- Download the update file and place setup.exe in the Shared Updates location.
- Open SAP on the main machine. You’ll see a prompt to install the update.
- Open SAP on other workstations to ensure they update automatically.
You may see this message when opening SAP: “We were unable to automatically locate the installer for version xxxxxx of Sage Accounts Production.” |
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