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Troubleshoot data service issues

Created on  | Last modified on 

Summary

How to resolve data connection issues when opening Sage 50 Accounts.

Description

One of the following messages may appear when you open the software:

  • Unable to connect to Sage Data Service on machine [computer name]
  • Data service unavailable messages

These messages appear if the service isn't running or if there's been a problem connecting to the service from Sage 50 Accounts.

Install and run the data service on the computer that holds the data. This may be your local computer or a server. 

NOTE: If you need help with any of these steps, refer to your local IT support.

Resolution

 















 


Further Troubleshooting steps

We advise that these steps are followed by your local IT support.