1. Right-click the Windows Taskbar, select Task Manager or Start Task Manager.
   
   
   
   
2. Go to the Processes tab. 
   
   NOTE:

   In Windows 11 the background processes appear automatically.  To access Services, click the Jigsaw icon on the left-hand toolbar .

    
3. Browse to the service in the Background processes. For example, Sage 50 Accounts Service v27 (32-bit).
4. Right-click the service, press End task or Stop.
5. Go to the Services tab.
6. Check the status column for the service is now showing as Stopped or is blank.
   
   

 

1. Press the Windows Key and type cmd.
2. Right-click the cmd.exe and select Run as administrator.
3. Enter the following, depending on your version:

   Sage Accounts v29 and above	Taskkill /f /IM sg50svc.exe
   Sage Accounts v28	Taskkill /f /IM sg50svc_v28.exe
   Sage Accounts v27	Taskkill /f /IM sg50svc_v27.exe
   Sage Accounts v26	Taskkill /f /IM sg50svc_v26.exe

   TIP:

   You can also enter the PID for the service that shows in Task Manager, using Taskkill /f /pid PID. For example, "Taskkill /f /pid 16740" - Where 16740 is the service PID from Task Manager. 

    
   You can use the following Command Prompts if you need to stop the Control Service:

   Sage Accounts v33 64-bit	TASKKILL /F /IM Sage.UK.Accounts50.Data.Service.Control.x64_v33.exe /T
   Sage Accounts v32 64-bit	TASKKILL /F /IM Sage.UK.Accounts50.Data.Service.Control.x64_v32.exe /T
   Sage Accounts v31 32-bit	TASKKILL /F /IM Sage.UK.Accounts50.Data.Service.Control_v31.exe /T
   Sage Accounts v31 64-bit	TASKKILL /F /IM Sage.UK.Accounts50.Data.Service.Control.x64_v31.exe /T
   Sage Accounts v30 32-bit	TASKKILL /F /IM Sage.UK.Accounts50.Data.Service.Control_v30.exe /T
   Sage Accounts v30 64-bit	TASKKILL /F /IM Sage.UK.Accounts50.Data.Service.Control.x64_v30.exe /T
   Sage Accounts v29	TASKKILL /F /IM Sage.UK.Accounts50.Data.Service.Control_v29.exe /T
   Sage Accounts v28	TASKKILL /F /IM Sage.UK.Accounts50.Data.Service.Control_v28.exe /T
   Sage Accounts v27	TASKKILL /F /IM Sage.UK.Accounts50.Data.Service.Control_v27.exe /T
   Sage Accounts v26	TASKKILL /F /IM sg50CtrlSvc_v26.exe /T

4. Press Enter.

If required, you can now check the status and restart the services.