Create and enter your Government Gateway credentials

set up a new account at gov.uk.
Select Set up an account for HMRC online services.
Follow the on-screen prompts to create an account. If you have any issues with this process, check HMRC’s technical support page at gov.uk.

Once you’ve registered, HMRC will send you an activation code.

NOTE: This can take up to seven days and you must activate it within 28 days. If you don’t, you’ll need to register again.

Once you’ve activated your account, you can enter your details into Sage Payroll and submit online.

▼Enter your PAYE reference details into Sage Payroll

To make submissions, first enter your PAYE reference and Accounts office into Payroll.

Select Settings from the menu bar.
Select Payroll Settings.
Review or edit the following information:

PAYE reference	Your employer PAYE reference issued by HMRC when you register for PAYE for Employers.
Accounts Office reference	This is your 13-character reference number supplied by HMRC. You can find it on your P30BC payslip booklet or P30B letter (paying PAYE electronically).
HMRC reporting frequency	Choose whether you pay HMRC monthly or quarterly. If you’re unsure, contact HMRC’s payment enquiry helpline at gov.uk.
HMRC payment method	Choose whether you pay HMRC by cheque or bank transfer.

Select Save.

▼Entering your Government Gateway Credentials in Sage Payroll

You an enter these in two areas of the program.

▼Settings

Select Settings from the menu bar and choose Payroll settings.
Enter the User Id and Password.
Select Store Password for future submissions.
Select Save.

▼When processing your pay run

Process your pay run until the final CONFIRM screen.
Select Complete Pay Run.
Payroll asks for your Government Payroll Credentials. Enter the User Id and Password.
Select Store Password for future submissions.
Select Submit

NOTE: For security reasons, you can't view the saved details of your User ID and Password from within Sage Payroll. Use HMRC Online Services at gov.uk if you need to recover your account.

Ensure that the company details match in both your HMRC and Payroll services. This will help to avoid any Submission errors.

▼Change your existing gateway credentials within Sage Payroll

There are two ways to change your Government Credential details within Sage Payroll.

When processing a pay run:

Select Complete Pay Run. You see this screen.
Select the green Change heading.
Enter your User ID and Password.
Select the Store Password for future submissions option.
Select Submit.

Make the corrections within payroll:

Select the Summary tab.
NOTE: On the left will be the failed FPS submission.
Select Resolve Issue.
Select Change.
Enter your User ID and Password.
Select the Store Password for future submissions box.
Select Re-Submit.

Your future submissions will use your new credentials.

▼If your submission has failed due to a 1046 error

Check your credential with HMRC at gov.uk
Read Failed FPS submission error (1046)

You can the submit the following forms:

When processing a pay run:

Make the corrections within payroll: