| | Get your Government Gateway credentials |
| Description | Before submitting any information to HMRC you register for a Government Gateway account. You then enrol for the PAYE for Employers service. If you already have an account, you should check it’s still active. If you’re not registered, or if your status is inactive, HMRC will reject your submissions. |
| Resolution | Entering your Government Gateway Credentials in Payroll- Run your payroll as usual.
- Select Complete Pay Run. Payroll asks for your Government Payroll Credentials.
- Select Store Password for future submissions. You don't have to enter these details again.
 TIP: For security reasons, you can't view details of your User ID and Password from within the product. Use HMRC Online Services (opens in new tab) if you need to recover your account. You can submit the following forms from Payroll:You must ensure that the company details match in both your HMRC and Payroll services. This will help to avoid any Submission errors (opens in new tab). - Set up an account (opens in new window).
- Select Set up an account for HMRC online services. Follow the on-screen prompts to create an account. If you have any issues with this process, please check HMRC’s technical support page.
Once you’ve registered, HMRC will send you an activation code.  NOTE: This can take up to seven days and you must activate it within 28 days. If you don’t, you’ll need to register again.
Once you’ve activated your account, you can submit online. - Visit www.gateway.gov.uk
- Enter your user ID and password, then select Log in.
- Select Manage Services. Make sure you’re registered for the PAYE for Employers service.
- Check your tax office number and reference are correct and your status is active.
To make submissions, first enter your PAYE reference and Accounts office into Payroll. - Go to Settings, then select Payroll Settings.
- Review or edit the following information:
| PAYE reference | Your employer PAYE reference issued by HMRC when you register for PAYE for Employers. | | Accounts Office reference | This is your 13-character reference number supplied by HMRC. You can find it on your P30BC payslip booklet or P30B letter (paying PAYE electronically). | | HMRC reporting frequency | Choose whether you pay HMRC monthly or quarterly. If you’re unsure, please contact HMRC’s payment enquiry helpline. | | HMRC payment method | Choose whether you pay HMRC by cheque or bank transfer. |
- Select Save.
There are two ways to change your Government Credential details within payroll. When processing a pay run:- Select Complete Pay Run. You see this screen.
 - Select the green Change option.
- Enter your User ID and Password.
- Select the Store Password for future submissions option.
- Select Submit.
Make the corrections within payroll:- Select the Summary tab.
NOTE: On the left will be the failed FPS submission. - Select Resolve Issue.
- Select Change.
- Enter your User ID and Password.
- Select the Store Password for future submissions box.
- Select Re-Submit.
Your submissions will use your new credentials going forward. [BCB:299:UKI - Personal content block - Dane:ECB][BCB:304:UKI - Search override - Payroll UK:ECB] [BCB:276:UKI - hide back button:ECB] |
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