Submit pension contributions
Description

As an employer, you must submit pension information to your pension provider. Each submission includes a list of your employees. Also, the category of worker they are and how much they're contributing.

Sage Payroll can calculate all the information your pension provider will need.

This article explains:

  • How to send pension contribution submissions
  • How to confirm pension contributions are correct
  • How to fix problems when submitting
  • How to change submissions

Cause
Resolution

Before you start

Before you can submit pension contributions you need to:

  • Register with your pension provider
  • Have access to your pension provider portal login
  • Set up pension schemes in Sage Payroll
  • Assess your employees, to see if they're enrolled, or have the option to opt in or join a pension scheme
  • Process any request to opt in, opt out and join a pension scheme
  • Complete the pay run you're submitting pension contributions for

If you're a new business, find out how to set up Auto Enrolment.  visit The Pensions Regulator (TPR) website (opens in new tab).

How to send pension contribution submissions

Sage Payroll can submit pension contribution files to NEST and Smart pensions.

The submission checks the payroll details match those on your pension provider portal. If they do not match exactly, the submission will fail.

For other pension providers, you need to export a file from Sage Payroll. You can upload the file to the pension provider portal. You can also enter the contribution details onto your pension provider's portal.

The steps to submit your data depend on your pension provider:

How to confirm pension contributions are correct

Pension contributions calculate using the settings from your pension scheme. Also the payments used in your pay runs.

Pension contribution not calculating as expected? Check the pension scheme and payments have been set up as required in Sage Payroll.

We have provided some example calculations below:

For each example the employee has gross pay of £2,000 per month and the Employee contribution rate of 5%

Deduct before tax

Gross pay of £2,000

Pension contribution of 5% = £100
Tax calculated on remaining pay of £1,900
Tax not calculated on £100 pension contribution. The employee pays less tax.

Deduct after tax

Gross pay of £2,000

Tax calculated on this amount of £2,000
Pension contribution of 5%. £100 – 20% tax = £80
HMRC pay additional 20% tax relief into your pension at request of your pension provider = £20
Total pension contribution of £80 + £20 = £100

Salary sacrifice

Gross pay of £2,000

Pension contribution of 5% = £100
Tax and NI calculated on remaining pay of £1,900
Tax and NI not calculated on £100 pension contribution. Employee pays less tax and NI

For help with the payment types and settings, read our Create and manage payments article

How to fix problems when submitting

If there is a problem with the submission, an error message displays. This is from the pension provider. It explains why the submission has failed.

To find the full error message in Sage Payroll:

  1. Select Summary.

  2. Locate the Auto Enrolment / Pensions section.

  3. Locate the failed submission and select View Submission Details.

For a full list of the errors and how to fix them, read our How to fix pension submission errors article.

Review contributions and record payments

Review your pension contributions to view employee contributions for each month. This confirms how much you need to send to your pension provider.

To review pension contributions:

  1. Select the Pensions tab.

  2. Select Review contributions & record payments.

  3. Choose the relevant Pension reference period and select View detailed contributions.

  4. To save a copy of the report, select Download Report.

To record the payment made to your pension provider:

  1. Select Return to Review Pension Payments.

  2. Check the amount to pay and enter your payment date

  3. Enter a reference or cheque number and select Record Payment.

If you subscribe to Sage Accounting, you can use Record Payment to post the payment to Accounting.
The payment reduces your company bank account and pensions liability.

How to change submissions

You may edit a completed pay run after you upload submission files. The steps you need to take depend on your pension provider.
For help editing a completed pay run, read our Correct a completed pay run article.

NEST

You may edit a completed pay run after you upload the contribution files to NEST. You need to download a corrected pension file and upload it.

The new file contains information for all employees with NEST pension values. This includes any corrections.

To generate a new contribution submission after a completed pay run has been edited:
  1. In the Completed pay Run Summary, Select Pension submissions, then View Submission Details.

  2. Select Manage Pension File, then Regenerate CSV file.
    Depending on your Internet browser, the file saves to your Downloads folder. You may get a prompt to save the file.

    In this case, make a note of the file name and browse to where you want to save it. For example, the Windows desktop. Then select Save.

  3. Select Manage Pension File and then Open NEST portal.

  4. Enter your NEST account username and password, then select Login.

  5. Once you upload the file and NEST accept you must confirm the file upload is successful in Sage Payroll.

  6. Select Manage Pension File and then Confirm CSV upload.

  7. When asked if the submission uploaded, select Yes.

Smart Pension

You can't re-submit pension contribution details to Smart Pension. This applies even if there has been a change to the contribution values. Don't worry, Smart Pension registers changes in your next pension contribution submission.

You can edit a pay run after you've submitted the pension details to Smart Pension. Any change in values gets reported in the next Smart submission.

Other pension providers

You can still edit a completed pay run after you upload the submission file. Contact your pension provider for advice.

They may need a new PAPDIS file, or want changes made to their portal after editing a completed pay run:

  1. In the Completed Pay Run Summary, Select Export CSV.

  2. Select your pension provider name.

The new file saves to your downloads folder. Depending on your browser you may see a prompt to view the file at the top right corner of the screen.

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Steps to duplicate
Related Solutions

When you submit the details to your pension provider, you may encounter an error.

There are multiple points of contact when setting up and processing pensions.

Understand your legal requirements.

Check how much you need to pay your pension provider, or see how much you've paid into the pension so far this year.