You can use the Remove From Remote Data Access option to remove a company from Remote Data Access.

When would I need to do this?

• When you no longer want to use Remote Data Access for that company and don't want users to access the company data remotely.
• As part of the process to reset Remote Data Access, which is a fix if you’re experiencing issues with Remote Data Access.
• Sage 50 Accounts v27 only - You want to set up a different computer to be the main site on Remote Data Access.

NOTE: If you want to remove remote access from one computer but still use Remote Data Access for other sites, don't use the Remove option. Instead use the Disconnect From Remote Data Access.

Back up your data

Take a backup of your data before you begin. Ensure all users log out of the relevant company. 

Make a note of current Remote Data Access users

To re-upload your company to Remote Data Access and reconnect users, note each remote user's Sage account email address. click Settings then click User Management and click Users.

Remove Remote Data Access

Using Sage 50 Accounts v27? Follow these steps at the main site.

1. Open Sage 50 Accounts.
2. On the Company Selection window, click the three dots to the left of the relevant company.
   
   
   
   
3. If you use Sage 50 Accounts v28, click Remove From Remote Data Access.
   
   
   
   Using Sage 50 Accounts v27? Click Remove Remote Data Access instead.
   
4. Enter the password for the manager logon name click OK. 
5. Click Yes then click OK.

Other sites

v28 and above

Users see the company in the selection window, but they get an error message when they try to log in.

To remove the company from Remote Data Access at this site, follow the same steps in the Remove Remote Data Access section above.

v27

Users see the company in the selection window, but they get an error message when they try to log in.

To disconnect from this company from Remote Data Access at this site, follow the steps in Disconnect a remote site from Remote Data Access.

Next steps

If required, at any time you can set up Remote Data Access and allow users remote access again from within the User Management option. 

• Set up Remote Data Access
• Disconnect a remote site from Remote Data Access