In Sage 50 Accounts v28, the Disconnect From Remote Data Access option makes it easy to disconnect a company from Remote Data Access.

When would I need to do this?

• When you no longer want to access the company data remotely from a specific computer
• To re-sync the Remote Data Access connection by disconnecting then reconnecting
• To reconnect to the correct or different dataset
• To reconnect to a company on Remote Data Access that had to be removed

This only removes access to the company at one site, it doesn't remove the company completely from Remote Data Access.

When you disconnect, the data remains available to other sites using Remote Data Access, however, what happens to the data on your computer/server, depends on whether you logon as the MANAGER or not:

 NOTE: If possible, we recommend you take a backup of your company data before you disconnect.

Before you start

The steps below are for Sage 50 Accounts v28 and above.  Please refer to our alternative guide if you're using Sage 50 Accounts v27.  

Disconnect from Remote Data Access

1. Open Sage 50 Accounts.
2. On the Company Selection window, click the ellipsis (3 dots) to the left of the relevant company.
   
   
   
   
3. Click Disconnect From Remote Data Access.
   
   
   
   CAUTION: If you click Remove From Remote Data Access this removes the company completely from Remote Data Access, and nobody will be able to access this company remotely until it is setup again for Remote Data Access.
   
   
4. Enter your Logon name and Password then click OK.
   
   Don't forget, what happens to the data on the computer you're on depends on whether you log on as the MANAGER or not:
   
   • If logged on as MANAGER- the company disconnects and the local data is left where it is
   • If not logged on as MANAGER - the company disconnects and the local data is deleted
5. Click Yes then click OK.

Can you reconnect to the company on Remote Data Access?

Yes you can, provided the company hasn't been removed from Remote Data Access.

Just click Add Company and click Download, then follow the on screen instructions. Follow detailed steps on how to connect to company remotely using Remote Data Access.

Find out more in our dedicated Help Centre

To help you with Remote Data Access,  we've pulled together everything you need!

Visit the Help Centre.