Solution Properties
Solution ID:
210225130411553
Last Modified Date:
Mon May 11 09:25:56 UTC 2026
Taxonomy Path:
Case category//How do I...//an integration
Author:
[email protected]
Disconnect a remote site from Remote Data Access - v27 only
Description

NOTE:

Use our alternative article if you're using v28 and above.

Cause
Resolution

Disconnect the company

Follow these steps at the remote site:

  1. Open Sage 50 Accounts.
  2. On the Company Selection window, click the three dots next to the company.
    Company Selection window with the three dots highlighted.
  3. Select Remove Remote Data Access.
    Remove Remote Data Access option selected.
  4. Enter your logon name and password then click OK.
  1. Select Yes, then OK.

Company Selection window doesn't appear

To reinstate it:

  1. Log in to the software as normal.
  2. Go to Tools, Options, then Start up.
  3. Select the Show the Company List on start up checkbox.
  4. Close the software and the Company Selection window appears when you open Sage 50 Accounts again.

Reconnect to RDA

  1. Open Sage 50 Accounts.
  2. If you only have one company, the Active Setup wizard appears.
    Add a Company window with the Download option selected.
  3. If you have multiple companies, select Add Company.
  4. Choose the Download option.
  5. Follow the on-screen instructions to reconnect to the company. 
Steps to duplicate
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