Summary
How to log in to your Sage account using 2FA.
Resolution
Follow the steps
- Visit the Sage Login Portal.
- Select the product or service you want to log into.
- Enter your email address click Continue.
- Enter your password, then click Log in.
- Enter the 6-digit code from the authentication method you selected when you set up 2FA:
- Authenticator app - open your the authenticator app to view the 6-digit code
TIP: The app won't send you a notification automatically; you must open the app to see your code. - Text message - you will receive a new text message to your registered number with your 6-digit code
- Phone call - you will receive a phone call to your registered number, answer the call to hear your 6-digit code
- Authenticator app - open your the authenticator app to view the 6-digit code
- Click Continue to complete your log in.
TIP: If you're using a private device, you can select the Remember me on this device for 30 days option. 2FA isn't required for 30 days after you select this option.
Related Solutions
- Access multiple different companies at the same time
- How to log in without the 2-factor authentication (2FA) device
- How to change your 2-factor authentication (2FA) device
- Troubleshooting on how to log into your Sage Business Cloud product
- I've selected "Remember me on this device for 30 days" but it's not working