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How to disconnect all connected services

Created on  | Last modified on 

Summary

In Sage 50 Accounts v30.1 and above, you can quickly disconnect all of your connected services at once.

Description

When you disconnect your Sage account, you can remove all connected services, including Sage Copilot, Bank Feeds and Remote Data Access (RDA).

Resolution

Using Disconnect Sage account

To disconnect all connected services, and your Sage account:

  1. In Sage 50 Accounts, go to Connected Services, then select Disconnect Sage account.
  2. The Disconnect Sage account window will show you which services will disconnect:
    Disconnect Sage account window.
  3. If you want to continue disconnecting, press Disconnect Sage account.
  4. On the confirmation prompt, press Disconnect.  

Once you see the below message, you've now disconnected your Sage account and all connected services. 

Image

 

Disconnect an individual service

Each connected service has its own process to disconnect it. To find out more, select the service you want to disconnect from the list below:

Bank Feeds

Remote Data Access

Sage Connect

Invoice Payments

Direct Debit Manager (GoCardless)