How do I disconnect Invoice Payments?
Description

With Sage Invoice Payments you can request and receive payments from your customer by either card, using Stripe, or PayPal. Once paid, any transactions automatically post into Sage 50 Accounts.

If you decide you don't want use this feature anymore, or for troubleshooting purposes, you can disconnect Invoice Payments from Sage 50 Accounts.

Cause
Resolution
Disconnect Stripe or PayPal

If you want to stop customers making payments on any invoices you have already sent out, before you disconnect Invoice Payments you must first disconnect your payment providers:

To continue to receive payments from your customers, but stop the invoices syncing with Sage 50 Accounts, please continue to the section Disconnect Invoice Payments.

  1. On the menu bar click Settings then click Invoice Payments.
  2. On the Configuration tab click Manage account.
  3. Click the required payment provider, for example Stripe, then click Disconnect.
  4. Click Yes and click or Close this window then click OK.
Disconnect Invoice Payments

What happens when you disconnect:

  • Any new invoices created will not have a Pay Now button.
  • Sage 50 Accounts will no longer sync with Invoice Payments to post transactions for any invoices paid.

To disconnect:

In v30 and above
  1. On the menu bar click Connected Services then hover over Invoice Payments.
  2. Click Disconnect.
In v29.2 and below
  1. On the menu bar click Settings then click Invoice Payments.
  2. On the Configuration tab click Disconnect, click Yes and click OK.


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