Solution Properties
Solution ID:
250613151321573
Last Modified Date:
Tue Apr 21 11:25:43 UTC 2026
Taxonomy Path:
Case category//I have a problem with...//integration
Author:
[email protected]
Remote Data Access - Both Dataset IDs are N/A
Description
Cause
Resolution

If neither computer has a Dataset ID, they're not connected to Remote Data Access.

First, check if there are transactions showing on one computer that aren't on the other:

  1. Open Transactions.
  2. Check whether the most recent transactions match on both computers.
  3. If recent transactions don't match, find the last time they matched.
  4. Choose your scenario below.
▼ One computer has no transactions after the last matching transaction, the other does 
  1. Back up your data on both computers.
  2. Set up Remote Data Access on the computer, which has the additional transactions.
  3. Connect to the data using Remote Data Access on the second computer.

To confirm the computers are in sync:

  1. Go to Help, select About.
  2. Check the Dataset ID in the Remote Data Access Information section.
▼ Neither computer has transactions after the last matching transaction 
  1. Back up your data on both computers.
  2. Set up Remote Data Access on one of the computers.
  3. Connect to the data using Remote Data Access on the second computer.

To confirm the computers are in sync:

  1. Go to Help, select About.
  2. Check the Dataset ID in the Remote Data Access Information section.
▼ Both computers have transactions after the last matching Transaction
  1. Back up your data on each computer, then decide which needs the least reprocessing.

On that computer, either: 

  • Manually re-process missing transactions
  • Export missing transactions from the data, then import them into the data on the other computer

NOTE:

Import any records you created on this computer before importing transactions. 

  1. Once everything is up to date, set up Remote Data Access on one of the computers.
  2. Reconnect the second computer to the data using Remote Data Access.

To confirm the computers are in sync:

  1. Go to Help, select About.
  2. Check the Dataset ID in the Remote Data Access Information section.

 

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