Can I turn off or opt out of 2-factor authentication (2FA)

2FA is now mandatory for all Sage accounts. Learn why this added layer of security is crucial for protecting your business data.

About 2FA

2FA adds a layer of security to your Sage account. It ensures that only authorised users access your business data, even if someone compromises your password.

Find out more about 2FA.

---

Which products or services use 2FA?

2FA is available for all Sage products and services that use a Sage account login. 

This includes:

• My Sage
• Sage Accounting (cloud)
• Sage Payroll (cloud)
• Sage HR
• Sage 50 Accounts Connected services, such as Remote Data Access, Bank Feeds, and Supplier Payments
• Sage 50 Payroll UK Connected services, such as online payslip portals, Pension Data Exchange, and Salary Payments
• Sage 50 Payroll Ireland Connected services, such as Sage HR Online Services
• Sage for Accountants

We'll let you know when your product or service is switching on 2FA. 

---

Can I turn off 2FA, or opt out?

We understand that adjusting to 2FA can feel like an extra step, but it’s an important one. Your security is our top priority, so we can't disable or bypass it.

You could be using 2FA already for other services like online banking. You don't risk your personal financial data, so why risk with your company's sensitive information?

Data breaches pose serious threats. If someone compromises your email, it can endanger both personal and company data. To check if your email has appeared in a historic breach, visit haveibeenpwned.com.

If you're having issues or have any concerns regarding 2FA, visit our support Resource centre to contact us.

---

Related articles

• Set up 2-factor authentication (2FA)
• FAQ: Common 2-factor authentication (2FA) questions
• Visit our 2FA Hub