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Inform your employees about your move to Sage HR Online Services

Created on  | Last modified on 

Summary

Use this guide to let your employees know the way they access their payslips is now different after moving to Sage HR Online Services.

Description

Now you've moved to Sage HR Online Services, you must inform your employees that the way they access their payslips and P60s has now changed. 

 TIP: Unsure whether you've moved to Sage HR Online Services? It's easy to check from within Sage 50 Payroll.

What to tell your employees

To help you inform your employees of the change to their payslips portal, we've created a suggested email template below that you use. This provides a guide for them that explains the changes in more detail.

Suggested text

Hi,

The way you access your payslips has now changed. We now use Sage HR Online Services.

Your login details are the same, but where you log in is different. For more information about what's different, the changes you'll notice, and where to now log in, use this guide >

To help you use Sage HR Online Services going forward, visit the Employee Support Hub. This includes instructions on how to log in, how to view your payslips, and how to download the Sage HR app to access payslips on your phone - View hub >

If you have any issues that you can't find answers for in that hub or the Sage Help Centre, please contact us, not Sage. Only the payroll administrator has access to speak to Sage support directly if required.

Kind regards,

[Insert name]

You can either copy and paste the text above. Alternatively, click the button below to open this in your default email provider with the text already entered. You can still make changes to the body of the email to personalise it.

Open in email provider

NOTE: What happens when employees try to log in the old way? - 

Other tasks to do after you move

Now you've notified your employees about the change, there are some other tasks we recommend you complete before you start using Sage HR Online Services.

View other tasks

Visit the support hub

For everything you need to know about moving to Sage HR Online Services, visit our Support Hub.