Can I remove 2-factor authentication from my Sage account?

 TIP: If you're using Sage Accounting, Sage Payroll or Sage for Accountants, see our alternative article Reset 2-factor authentication (2FA).

To remove a device set up for 2-factor authentication, you’ll need access to that device to receive a confirmation code and complete the process. Removing 2-factor Authentication from your account will also make it less secure.

 If you can access your device

1. Go to Account Management and log in.
2. Click 2-factor authentication.
3. Click to remove the relevant device.
4. The device will receive a code. Enter this on screen then to complete the process click Continue.

You'll receive confirmation of the device's removal.

You can set up a new device at any time by following our Sage account - How to sign up to 2-factor authentication (2FA) article. 

Can't access your device?

If you don't have access to the device to receive the confirmation code, contact us to remove the device.