Bank - Bank type missing or no bank types to select for Electronic Banking

What to do if there the bank type you are looking for is missing, or there are no bank types available all to select under Electronic Banking in your Bank Record on Sage 50 Accounts.

When you set up e-banking, you need to select the relevant Electronic Banking Bank Type via the Bank details tab in the Bank Record.

If the only option available from the drop down is 0 Not Selected, or the relevant bank type is not listed, it is because it has not been downloaded and installed on the computer you are using.

The following steps can also be followed when the Electronic Banking option is missing in Sage 50 Accounts v30 and above.

 

If the Electronic Banking and Bank Type option is missing, this means there's an issue with your installation of Sage 50 Accounts. To resolve this:

Repair your installation of Sage 50 Accounts. This can be done by running the install application you downloaded again, and choosing the Repair option:

Click OK to begin the repair, and then try again after it's completed.

 NOTE: If you don't have the installer application, you can download it here > 

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If this doesn't resolve the issue, you'll need to fully uninstall and then reinstall Sage 50 Accounts. Here's how:

1. Uninstall Sage 50 Accounts.
2. Reinstall Sage 50 Accounts.

After completing the above, set up eBanking again and you'll now have options to select in the drop down box. If your bank isn't listed in the drop down, continue to the section below.

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If your bank type isn't listed:

1. Close Sage 50 Accounts.
2. Download and install the relevant plug-in for your bank from here.
   NOTE: Be sure to close Sage 50 Accounts before installing the plug-in.
   
3. Once downloaded and installed, open Sage 50 Accounts and log into your company.
4. Click Bank accounts, then click open the Bank record of the relevant bank account.
5. Click Bank details, then under Electronic Banking select the relevant Bank Type which will now show if you have installed the relevant plug in.
6. Click Save.