Disconnect a remote site from Remote Data Access - v27 only

How to disconnect from a company and, if required, reconnect on Remote Data Access (RDA) at a remote site when using Sage 50 Accounts v27.

 NOTE: These steps are for v27 only, follow our alternative article for Sage 50 Accounts v28 and above.

The Remove Remote Data Access option makes it easy to disconnect a remote computer from an RDA company.

When to do this:

• When you no longer want to access the company data remotely from a specific computer
• To re-sync the RDA connection by disconnecting and then reconnecting
• Reconnect to the correct or different dataset
• Reconnect to a company on Remote Data Access that was disconnected at the main site

NOTE: This doesn't disconnect the company from RDA. It only disconnects access to the company on the remote site you disconnect on. To disconnect the company completely, use our disconnect from Remote Data Access article.

Disconnect from an RDA company at a remote site

To disconnect a remote site from a company that's shared through RDA, follow these steps at the remote site only.

 NOTE: If you're unable to access the Company Selection window or if you have issues logging in with your Sage account, contact us. 

1. Open Sage 50 Accounts.
2. On the Company Selection window, click the three dots next to the company to disconnect. 

 

5. Click Remove Remote Data Access.
   
   NOTE: If this option is missing, the company dataset isn't on RDA on this computer.
   
   
   
   
6. Enter your logon name and password then click OK.
7. Click Yes then click OK.

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Next Steps

When you open Sage 50 Accounts, if you only had one company listed, the Active Setup wizard appears.

To reconnect to RDA, select the Download option.  For more information, see our access company data remotely article.

If the Active Setup doesn't appear, click Add Company in the Company Selection window to see the setup options.

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