Issues when trying to send emails

How to resolve error messages when emailing documents from Sage 50 Accounts, Sage 50 Payroll or Sage 200.

When you email documents from your software via Microsoft Outlook, in some cases an error message appears. Follow this article to find out how to resolve your error.

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Search the knowledgebase

Take note of your error message, and search for it in the Sage knowledge base.

• Sage 50 Accounts knowledgebase search
• Sage 50 Payroll knowledgebase search

When you find the article for your error, click on it then follow the steps in it.

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Troubleshooting

If you weren't able to find an article for your error, use the options below to follow troubleshooting steps for your software.

• Troubleshoot email issues in Sage 50 Accounts
• Troubleshoot email issues in Sage 50 Payroll
• ▼ Sage 200 email troubleshooting support

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Still having an issue?

Submit your details for us to investigate if you've completed the steps above and there's still an issue. For help with doing this, follow the submit a query online article.

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