To access knowledgebase for Business Partners, visit my.sage.co.uk, and enter your login details. If your email address is registered to more than one company, choose the company you are logging on for. Select Resource Centre and knowledgebase from the Support panel towards the bottom of the page. In the knowledgebase, enter the required search text, then click Search.
Below is an index of commonly used knowledgebase articles for Sage 200 Business Intelligence. We recommend you bookmark this article for future reference.
| Article name | Link |
|---|---|
| Problems experienced using BI as a standard Windows user | Read more |
| Error message "System Not Enabled" after installing BI and trying to run BI Reports | Read more |
| The BI Toolbar In Excel Does Not Display | Read more |
| 'Unable To Run Report' Error when running custom reports in BI | Read more |
| BI Scheduled Tasks not refreshing the database on is a Windows server 2008 64-bit operating system for Sage200 | Read more |
| Problem updating cubes for company... (Errors in the encryption library) | Read more |
| Sage 200 Business Intelligence - How to make an Excel report or workbook static | Read more |
| How to transfer the Sage 200 Business Intelligence information when there has been a change of server machine or SQL Instance (versions 2011 to 2015) | Read more |
| Feature comparison for Sage 200 Excel Reporting and Sage 200 Business Intelligence | Read more |
| Troubleshooting advice for Sage 200 Business Intelligence | Read more |
| Error message 'BI admin utility has stopped working' message appears when loading the Sage 200 Business Intelligence Admin Utility | Read more |
If you're unable to find the help you require from our online resources, log a new case with us without having to use phone or email. Simply select 'Manage your cases' from the dashboard or visit my.sage.co.uk/cases.
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