When running custom BI reports, the following error is produced:

The report will run if you press OK but will still return an error each time you try producing it. This is caused by the BILauncher program trying to run Macros that do not exist in reports created from scratch.

This has been logged as issue number 3039, however there are currently a couple of workarounds to the issue:

• Create new custom reports using an existing report (typically one of the user defined reports) as a starting point.
• Add a macro called Auto_Open to any custom reports. The macro does not need to do anything, it just needs to exist.

To be added as a contact to the known issue, please raise a ticket through Case Management.