When you log in to a Sage product or service and you're prompted to enrol to 2FA, the Set up authentication button appears.

To make authentication easier, the Sage Verify mobile app is available now in the UK and Ireland.

If you've already set up 2FA with another method, you can still move to Sage Verify. This move means you can authenticate your logins by approving a notification, instead of entering a six-digit code.

For help with doing this, follow the how do I move to the Sage Verify mobile app article.

Set up Sage Verify

Follow the steps below to install Sage Verify to your mobile device, and set it up as your 2FA method.

1. Go to the app store on your mobile device.
2. Search for Sage Verify and install the app.
3. Go to the logon page for your Sage product or service and enter your email address and password.
4. Select the Set up authentication button, then select Continue.
5. Open the Sage Verify app and when ready, select Scan QR Code.
6. Scan the QR code in the login screen for your Sage product or service.
7. When prompted, tap Allow on the notifications message.
   
   TIP:

   Allowing notifications means you can authenticate your logons in future by tapping the Sage Verify notification. If you don't allow notifications, you can still log in with Sage Verify with a six-digit code.

8. A message confirms you've added your account in the Sage Verify app.
9. The logon screen now displays your account recovery key. Take note of this.
   
   NOTE:

   Note the recovery key and keep it safe. If you ever need to log in but don't have your 2FA device, you can use the recovery key instead.

10. Select the checkbox beside I've saved my recovery key then select Continue.
11. Select Continue to access the Sage product or service you logged in to.

You've set up Sage Verify as your 2FA method. When you log in to your Sage product or service, you authenticate your login using the Sage Verify app.

Set up a backup method

Once you’ve set up your primary 2FA method and noted your recovery key, we recommend you add a backup method.

This is an alternative email address or phone number you can use to generate a new recovery key or reset your 2FA.

For more information on backup methods, and how to set them up, visit our set up a backup method for 2FA article.