2-factor authentication (2FA) for multi-user Sage accounts
Description

 IMPORTANT: The information in this article relates to your online Sage account, not your logon name for Sage 50 Accounts.  

2-factor authentication adds extra security to your Sage account. Read about how to Set up 2FA.

With 2FA, every time you log in you provide a code to verify your identity. Here's how to set up 2FA for multiple users within your organisation.


Understand the importance of individual 2FA

Each user needs their own set of login credentials. Shared accounts create a serious security risk. While 2FA provides an extra layer of protection, sharing credentials cancels out this benefit.

Sharing account details can lead to unauthorised access. All users need to have their own account with a unique 2FA setup.


Create accounts for users

Instead of sharing account details, each user that needs to log into a Sage service needs their own account. As part of setting up their own account, they'll also set up 2FA. 

There's 2 methods to create an account.

 NOTE: Each user needs to set up their account. Don't set up accounts for other users yourself.  

Create an account from your Sage software:

  1. Click the New user? Create account link when you see the Log in screen in your software:
  2. Follow the prompts to set up your Sage account.

Create your account from the My Sage website:

You can set up a Sage account on https://my.sage.co.uk/ 

Learn more about how to create your My Sage account


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