2-factor authentication (2FA) for multi-user Sage accounts
Description

When you set up 2FA, this adds extra security to your Sage account. With 2FA, every time you log in you provide a code to verify your identity. Here's how to set up 2FA for multiple users within your organisation.

Each user needs their own set of login credentials. Shared accounts create a serious security risk. While 2FA provides an extra layer of protection, sharing credentials cancels out this benefit as it can lead to unauthorised access. This is why all users need to have their own Sage account with a unique 2FA setup.

Cause
Resolution

Other users create their own Sage account

Instead of sharing account details, each user that needs to log into a Sage service needs their own account. As part of setting up their own account, they'll also set up 2FA. 

You can create a Sage account at account.sso.sage.com. For more details visit our article, Create a Sage account. After a user has their own Sage account, when you add them to your Sage product or service with that email address, they can log in with their newly created Sage account details. 

 TIP: A user can also create a Sage account the first time they log in to the product or service you add them to, that requires a Sage account. They would click the Create account link on the Log in screen 

 NOTE: Each user needs to set up their account. Don't set up accounts for other users yourself.  


Other users set up their own 2FA

Once your other users have their own Sage accounts, they can set up 2FA on their device.

For more details visit our article, Set up 2FA.

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