When a customer’s card payment is refused, a decline code and error message is shown. Once you’ve connected to Stripe, your customers can make card payments directly from your emailed invoices. You can also take your customer’s card information and apply a payment directly to their invoice. Read more about Stripe card payments. Here are some possible reasons for declined payments: - Duplicate Transactions: An identical transaction was previously recorded. You should check to verify that the transaction does not already exist
- Expired Card: The customer’s card seems to be expired. Please ask the customer to use a different card
- Incorrect Card Number: The card number was entered incorrectly. Please correct the card number and try again
- Insufficient Funds: The card does not have the funds necessary to complete the transaction. Please ask the customer to use a different card
- Generic Decline: The payment was declined for an unknown reason. The customer should contact the issuing bank
These are only a few examples of possible decline codes. Please visit the Stripe website for a more exhaustive list of decline codes. [BCB:299:UKI - Personal content block - Dane:ECB]
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