Delete an employee from Sage HR Online Services
Description

When you terminate an employee, this removes them from the Company Directory in Sage HR Online Services. This doesn't delete the employee from Sage HR Online Services, as they still show on the Terminated Employees report.

If you want no record at all of an employee in Sage HR Online Services, after you terminate them, you can delete them from the Terminated employee report.

We show you how in the steps below.


CAUTION: This is a permanent action. Any information from the employee record within Sage HR Online Services is deleted permanently. Employees will no longer be able to access their payslips and P60s.

Cause
Resolution

Have you terminated the employee you want to delete?

You can't delete an employee until you've terminated them first.

I have terminated the employee

If you've already terminated them, move on to the next section.

I haven't terminated the employee
  1. In Sage HR Online Services, go to the employee's profile.
  2. On the Employee tab scroll down, then click Terminate.
  3. Complete the termination window, then click Terminate again.

     TIP: As you're deleting the employee, it doesn't matter what termination reason you select.  


Delete employee

  1. Log in to Sage HR Online Services as an administrator, then on the main menu, click Reports.

  2. Click Employee data, then click Terminated employees.

  3. Click the rubbish bin icon next to the employee you want to delete.

     NOTE: If the employee isn't on this report this means you either haven't terminated them, or you've already deleted them. 

     

  4. Confirm whether you want to delete them by clicking, Yes, go ahead.

You've now deleted the employee from Sage HR Online Services.


Can I delete multiple employees at the same time?

Currently this isn't possible. If you have more than one employee you want to delete, you need to click the rubbish bin icon next to each employee.

Can I undo deleting an employee?

When you delete an employee from Sage HR Online Services this completely removes them from your Sage HR company. 

There isn't a way to reverse this or retrieve their deleted Sage HR information. If you've deleted someone by accident your only option is to add the employee again.

Does this delete the employee from Sage 50 Payroll?

No, this only deletes them from your company in Sage HR Online Services. If you want to delete them in Sage 50 Payroll, use our guide, Amend or delete an employee's payroll record.

Steps to duplicate
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