Using Online Documents in Sage Employee Online Services
Description

When your employer uses Online Documents in Sage Employee Online Services they can upload documents for you to view. You can then access these documents securely online at any time on mobile, tablet, or desktop.


 NOTE: This guide is for Online Documents. For help with accessing Payslips and P60s, visit the Online Payslips/P60s support hub.

Cause
Resolution

 NOTE: If you find you don't have a My documents tab, no documents have yet been uploaded to your account.  

  1. Log in as an employee at www.sagepayrollservices.co.uk.

     NOTE: Unable to log in? Use our troubleshooting guide, I can't log in to Sage Employee Online Services. 

  2. After you log in, you can either:
    • Click the My documents tab. This takes you to your list of payslips
    • Click View more documents on the Documents tile on your Dashboard. This that takes you to your list of documents
    • Click on the latest documents on the Documents tile on your Dashboard. This opens up that document


       
       NOTE: On a mobile browser, to get to the My documents tab, tap on the three lines first. 

  3. Find the document you require. You can filter the list of documents using a date range or typing in the Search box.



     TIP: If no documents appear, this could be because the publish date is outside of the selected date range.



Preview a document 

To preview a document, click on the eye icon. This opens as a PDF.

 

 


Download a document

To download a document, click on the arrow icon. This downloads as a PDF.

[BCB:183:Oli Footer CB with feedback:ECB]
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