Solution Properties
Solution ID:
210218101943853
Last Modified Date:
Thu Mar 16 12:05:07 UTC 2023
Taxonomy Path:
Case category//How do I...//governmental/legislative compliance
Author:
[email protected]
CIS Reverse Charge messages don't appear on standard layouts - v26 and above
Description

In Sage 50 Accounts v26.2 and above, there are two tax codes, T21 and T26, which you can use to post CIS reverse change transactions.

When you use the T21 or T26 tax code, the invoice or credit note produced in Sage 50 Accounts includes the following text on standard layouts automatically:

  • Invoice text - 'Customer to pay output tax of £X to HMRC’
  • Credit note text - 'Customer to account for output tax of -£X to HMRC'

What if the messages don't appear on the layouts?

If you use Sage 50 Accounts v26 and above and the messages don't appear on your layouts, you should restore the layouts only backup. This is easy to do, and we'll run you through how to do this in the steps below.

NOTE: What to do if these message don't appear, but you are not on v26 and above - 


Cause
Resolution

NOTE: Only install the following updates if you're advised to by Sage Technical Support.

Layout backups 

You can restore the backups from the below directory, replacing *your version* with the relevant version, for example 2023.

'C:\ProgramData\Sage\Accounts\*your version*\DataRestores'

  1. In Sage Accounts, take an all files backup.
  2. On the menu bar in Sage Accounts, click File then click Restore.
  3. Click Browse, then browse to the DataRestores folder in the location above.
  4. Click the backup file then click Open.
  5. Click OK then click Yes.
  6. Click OK, enter your logon name and password then click OK.


Now when you use T21 or T26 tax code in Sage 50 Accounts v26 and above, the messages will appear on your invoices and credit notes.

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