Solution Properties
Solution ID:
210218101943853
Last Modified Date:
Tue Oct 13 15:10:52 UTC 2026
Taxonomy Path:
Case category//How do I...//governmental/legislative compliance
Author:
[email protected]
CIS Reverse Charge messages don't appear on standard layouts - v26 and above
Description

In Sage 50 Accounts v26.2 and above, there are two tax codes, T21 and T26, which you can use to post CIS reverse change transactions.

When you use the T21 or T26 tax code, the invoice or credit note produced in Sage 50 Accounts includes the following text on standard layouts automatically:

  • Invoice text - 'Customer to pay output tax of £X to HMRC’
  • Credit note text - 'Customer to account for output tax of -£X to HMRC'

What if the messages don't appear on the layouts?

If you use Sage 50 Accounts v26 and above and the messages don't appear on your layouts, you restore the layouts only backup, as per the steps in the next section.

If these messages don't appear, but you aren't on v26 and above:

To have them show, we recommend installing the latest version of Sage 50 Accounts via our Installation Hub. However, alternatively you can edit your invoice layout to show Domestic Reverse Charge in Report Designer.

If you use a customised invoice layout created in Sage 50 Accounts v25 or below, these messages will also not appear. To edit this customised invoice layout to show Domestic Reverse Charge - Read more >

Cause
Resolution

NOTE:

Only install the following updates if you're advised to by Sage Technical Support.

Layout backups 

You can restore the backups from the below directory, replacing *your version* with the relevant version, for example 2023.

'C:\ProgramData\Sage\Accounts\*your version*\DataRestores'

  1. In Sage Accounts, take an all files backup.
  2. On the menu bar in Sage Accounts, select File then choose Restore.
  3. Select Browse, then browse to the DataRestores folder in the location above.
  4. Select the backup file then press Open.
  5. Press OK then press Yes.
  6. Select OK, enter your logon name and password then press OK.

 

Now when you use T21 or T26 tax code in Sage 50 Accounts v26 and above, the messages will appear on your invoices and credit notes.

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Steps to duplicate
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