Solution Properties
Solution ID:
201117214021523
Last Modified Date:
Mon Jan 13 16:16:49 UTC 2025
Taxonomy Path:
Case category//How do I...//setting up
Author:
[email protected]
Edit an existing user to access data remotely
Description

If you've set up Remote Data Access in Sage 50 Accounts, you can allow existing users to access to your company data remotely.

Cause
Resolution

Have you connected your data to RDA?

Before you can give other users access to the company data remotely, you need to connect the data to Remote Data Access. 

  1. Go to Help then About in your software.
  2. Check the Remote Data Access option under Features Enabled.

If you see No, you need to set up Remote Data Access before you can continue.

Allow remote access to an existing user

TIP: You can create a new user and give them access to RDA.

  1. Open Sage 50 Accounts and log in as MANAGER.
  2. Go to Settings then select User Management then Users.
  3. Select the required user and click Edit.
  4. Click Remote Data Access then select the Allow Remote Data Access check box.

Enter the required details: 

First Name

Enter the user's first name.
Last Name

Enter the user's last name.
Email Address

Enter the user's email address. They'll receive an email invitation to access this company remotely.
  1. Click Continue then click Save and click Close.
  2. If prompted, log in to your Sage Account and enter the verification code.

Next steps - contact your user

Now you've granted your user access to your data remotely, they'll receive an email invitation to access the company.

What they'll need:

    • Your Sage 50 Accounts version number - They must install this version to access the data
      TIP: You can find this in Help then About in your software.
    • Sage account - The user needs a Sage account using the email address in step 8 above
    • The passphrase for your data - this is the password used when you originally uploaded the data
    • The username and password you set up for them to access Sage 50 Accounts

To support your new user with accessing the data remotely, share the connect remotely from another computer article.

Find out more in our dedicated Help Centre

To help you with RDA, we've pulled together everything you need. Visit the Help Centre.

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