Summary
Description
Some employees don’t qualify for SSP. Sage Payroll will do the necessary checks and apply SSP if the employee meets the requirements.
Resolution
If you prefer to watch a video on the process, select the play button below.
Who is eligible?
To qualify for Statutory Sick Pay (SSP), the employee must be:
- Unable to work for four or more days in a row
- Earn an average of at least £123 (2024/25) or £125 (2025/26) per week
- Inform you of their absence and provide proof when required
Read more on the HMRC website Statutory Sick Pay.
How much they're paid
Pay your employees for the days they usually work:
- £116.75 (2024/25) or £118.75 (2025/26) per week
- For a maximum of 28 weeks
Employees' who don't qualify
For employees who don't qualify for SSP, or have been off sick for more than 28 weeks, give them form SSP1.
You can download it from the Gov.uk website. Employees Statement of Sickness.
Average weekly earning
For employees to qualify for SSP, their average weekly earnings must be at least £123 (2024/25) or £125 (2025/26).
We'll calculate this based on the pay runs already processed for this employee.
When this is less than £123 (2024/25) or £125 (2025/26) per week, you'll see a message and you have two options:
- Issue certificate SSP1. This means the employee has earned less than £123 (2024/25) or £125 (2025/26) per week and doesn't qualify for SSP. Select the SPP1 link to download the form to give to your employee.
- Manually set the AWE value. Your employee has earned more than £123 (2024/25) or £125 (2025/26), but the earnings in your Payroll are less than this. This can happen if you started using Payroll part-way through the tax year. You must enter the employee average weekly earnings yourself. It is your responsibility to ensure this is correct.