Bank feed isn’t updating

What to do when your bank feed doesn't update in Sage Accounting.

Bank feeds automatically check for new transactions once a day, typically in the morning.

Most banks provide transactions daily for the previous day.

Depending on the provider, some banks take longer to update. 

If you notice your bank feed last updated longer than three working days ago, there are some actions you can take.

Resolve when your bank feed isn't updating

1. Check the status of the bank feed. Any known issues with bank feeds show on the Bank Feed Status page.
2. Log in to your online bank account to confirm there are new transactions to show. 
3. Try reauthorising your bank feed.
4. If necessary, process any outstanding transactions then reconnect your bank feed. 
5. If you’ve tried the above, disconnect your bank feed and then connect your bank again.