Reauthorise a bank feed
Description

Complete this process every 90 days as required by Open Banking legislation, re-entering your banking credentials

Cause
Resolution

Reauthorise a bank feed

You'll need to reauthenticate your bank feed if there's a "!" next to the bank balance

  1. From Banking, find the bank account you need to reauthorise. You'll see a message or a "!" on the account tile advising that you need to reauthorise the connection.
  2. Select Actions then Reauthorise connection.
    Bank account til showing the Actions menu highlighted.
  3. Follow the steps to re-enter your online banking credentials and authorise the connection.

If you're receiving any error messages, read our article Resolve issues with a bank feed.

If you have manually disconnected your bank feed, you'll need to connect to your bank. How to connect your bank.

We're moving some of our bank feeds to open banking technology and turning off our older bank feeds. Discontinued bank feeds.

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