For added security, you need to reauthenticate your bank feed every 90 days.

We moved some of our bank feeds to open banking technology and turned off our older bank feeds. To continue importing transactions from your bank, disconnect and reconnect your existing bank feed. You'll need the sign-in details for your online bank account to reconnect your feed.

Read more about discontinued bank feeds.

Reconnect a bank feed

1. From Banking, find the bank account you need to reauthorise. You'll see a message on the account tile advising that you need to reauthorise the connection.
2. Select Actions then Reauthorise connection.
3. Follow the steps to re-enter your online banking credentials and authorise the connection.

 NOTE: When reconnecting, you can't change the username. If your username has changed, disconnect the bank feed and reconnect. 

If you have manually disconnected your bank feed you'll need to connect to your bank. How to connect your bank.

If you have a messaage surrounding pop-ups, you'll need to enable them. Read about Pop-ups settings.