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Correct transactions

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How to use the correct transactions function in Accounting Start.


Use the Correct Transactions option to change the ledger account or analysis type on transactions that have been paid, allocated, included on a VAT return or included on a bank reconciliation within Accounting Start.


You cannot use this to change to or from any CIS ledger accounts. This is because we use the CIS ledger accounts to make CIS deductions.

What you need to know

Use this for

  • Paid invoices and credit notes
  • Credit notes and invoices allocated to each other
  • VAT reconciled invoices and credit notes
  • VAT reconciled payments and receipts
  • Bank reconciled payments and receipts

NOTE: Note: It's not possible to change the description, or other text items using this process. Reconciled invoices and credits cannot have the text description or their line item descriptions edited. 


Only one user at a time can make a correction. When more than one user is making corrections, wait for other users to fully complete their corrections before making your own changes.

Only users with full access rights can make corrections. Other users can only see the history of the corrections.

Control Accounts

You can't add or remove a Control Account category for a transaction using Correct Transactions. These are categories automatically assigned and include bank accounts, Trade Debtors, Trade Creditors, and VAT.

Other Categories

Some categories can be set up so they can only be used on certain transaction types. You can't change to a category that is not set up to be used on this transaction type. For example, you can't change the category on a purchase invoice, to one set up for Sales only.

Find transactions to change

  1. From More, select Correct Transactions.
  2. Select Make Correction.
  3. Use the search criteria to find the relevant transactions.

    For example,

    If you've created a number of purchase invoices for different suppliers and want to change the ledger account from 5000 to 5010, use the Ledger Account and Transaction Type to narrow your search.

  4. Select Search.
  5. Select the transactions you want to correct and click Next.

Change the ledger account

  1. Choose the new ledger account or analysis type from the Change to drop-down list.
  2. If required, enter the reason for changing the item.
  3. Select Review, and then Update.

Transaction was not updated

If we can't complete the change you requested, this message is shown:

xxx items not updated. The reason this item / these items could not be updated is listed in the status column below.

To check why the change could not be made, hover over the warning triangle in the status column. You may need to scroll to the right.


Check previous corrections

Once a correction has been made, it's shown on the Summary page. If you corrected multiple transactions, select the correction to see the details.


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