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The Job Retention Scheme Module

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In Sage 50cloud Payroll the Job Retention Module takes you through the full process of manually assessing and notifying your employees and producing the file to submit the information of your claim to HMRC.


 NOTE: The Job Retention Scheme has now ended.

To process the calculations and information to produce the file for you claim to HMRC follow the steps below.

  • If you need to amend any information in the Job Retention Scheme Module, you can restart the process at any point. To do this, click the Restart button.
  • If you need to go back and amend any steps during the process, you would then need to repeat each subsequent step.

The latest version of the Job Retention Scheme Module includes the latest changes for you to make claims from July 2021. To make sure you're up to date, you should check that you've enabled background updates >

Access the Job Retention Scheme Module

To access the Job Retention Scheme Module, click Company, then click Job Retention Scheme. If this is greyed out, it can be because you're not logged in as the Manager login so you don't have the necessary access rights in Sage 50cloud Payroll. Another reason that the module is greyed out is because you have set your company as a pension PAYE scheme. This setting should only be used if your data is used to administer pensions and not to process and pay employees. To check if your company is set up as a pension PAYE scheme:

  1. Click Company then click Settings.
  2. Check if the This is a pension PAYE scheme check box is selected.
    • This should only be used if your data is used to administer pensions and not to process and payroll employees. If this box is selected, the Job Retention Scheme Module will be unavailable. If you process and pay your employees in Sage 50cloud Payroll, do not select this check box.
  3. Click OK.

1. Select the pay frequency of who you're furloughing and furlough dates

Use this option to select the CJRS phase and set the furlough period >

2. Choose the employees you need to furlough

In this step you can select which employees that you need to furlough and set their employment type as variable pay, fixed pay or, if you want to enter your own value, manual.

For the purpose of your claim, only select the employees that you are furloughing for the same date range and pay frequency. If you need to claim for mixed date ranges, you should select multiple claims for each date range.

3. Select the payments to assess

Once you have selected the dates and employees that you'd like to furlough, you need to select the payments that you need to assess.

4. Select the deductions to assess

This step allows you to select the deductions that you need to assess.

5. Assess what you can claim

Use this option to assess the values that you're eligible to claim for and view the breakdown of the calculation. Read more >

6. Send notification letters to your employees

You can send notification letters to your employees that are being furloughed. You can then use the Job Retention Scheme Module to keep track of when you sent the notification letters to your employees. Find out more >

7. Export to HMRC

Use this step to produce the reclaim file which you can upload to HMRC to process the claim.

If you're furloughing more than 16 employees, you can upload the reclaim file produced by the module, into the HMRC portal.

If you're furloughing 15 or less employees, the information will need to be input manually on HMRC's portal, using the reclaim file from the module.

Find out how to export the information for your claim to HMRC >

Disclaimer: This article provides general rather than specific guidance to assist all of our customers. We always do our best to make sure that the information is correct but as it's general guidance, no guarantees can be made concerning its suitability for your particular needs. The information is valid at the time of publishing and is provided without any warranty of any kind, express or implied. You should take professional advice if you require specific guidance on your individual circumstances, for example to ensure that the results obtained from using our software comply with statutory or regulatory requirements. For Employers, PAYE, NIC and general tax enquiries you should call the HMRC helpline on 0300 200 3200 or visit their website at In no event will we be liable to you for any direct, indirect, consequential or incidental loss or damage arising out of or in connection with your use of the information provided.

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