How do I correct an audit trail transaction?

Summary

How to correct or refund a transaction in Sage 50 Accounts.

Description

Follow these steps to correct a transaction or post a refund.

There are certain types of transactions that can’t be amended within the audit trail, for example, any journal involving foreign currency. Use this guide to see why you might not be able to amend or delete a transaction.

NOTE: We recommend you Back up your data before you begin.

Resolution

Click the area you want to make changes in:

Which type of customer transaction do you need to correct?

Correct a sales invoice transaction.

Correct a sales credit transaction.

Correct a sales discount transaction.

Correct a sales receipt transaction.

Correct a sales payment on account transaction.

Correct a sales payment transaction.

Which type of supplier transaction do you need to correct?

Correct a purchase invoice transaction.

Correct a purchase credit transaction.

Correct a purchase discount transaction.

Correct a purchase payment transaction.

Correct a purchase payment on account transaction.

Correct a purchase receipt transaction.

Correct an opening balance.

Which type of bank transaction do you need to correct?

Which type of payment transaction?

Which type of receipt transaction?

Which type of payment on account transaction?

Correct a bank transfer transaction.

Correct a bank payment transaction.

Correct a Cash payment transaction.

Correct a Visa payment transaction.

Correct a Sales payment transaction.

Correct a Purchase payment transaction.

Correct a Bank receipt transaction.

Correct a Cash receipt transaction.

Correct a Visa receipt transaction.

Correct a Sales receipt (SR) transaction.

Correct a Purchase receipt (PR) transaction.

Correct a Sales payment on account (SA) transaction.

Correct a Purchase payment on account (PA) transaction.

Correct a journal credit (JD) or journal debit (JD) transaction.