Edit the transaction  NOTE: Foreign currency transactions - You can only edit non-critical fields and the exchange rate on foreign transactions. To amend other critical fields, delete then re-enter the transaction.
- Go to Customers and select the required customer.
- Click Activity.
- Select the SC to amend then click Edit transaction.
- Amend the transaction details as required.
To edit certain fields, click Edit again.
- Once complete, click Save.
- Click Yes and click Close.
What happens when you edit the transaction What happens to the transaction depends on whether you're editing a critical or non-critical field and whether it's VAT reconciled or not: | Not VAT reconciled | Critical field | The transaction is deleted and replaced with an amended credit. | | Non-critical field | The existing customer batch credit is amended with the new values. | | VAT reconciled | Critical field | The credit is reversed by automatically posting a customer batch invoice, then a newly amended customer batch credit is posted. | | Non-critical field | The existing customer batch credit is amended with the new values. | [BCB:19:UK - Sales message :ECB] |