Reset the Sage services and processes

Restart the Sage services

You must follow these steps on the computer or server where your Sage Accounts data is held. If using Sage Drive, you should carry these steps out at both the Sage Drive main site and remote site.

If you're using a networked version of Sage Accounts, all other users must be logged out of the data.

1. Close Sage Accounts.
2. Hold down Ctrl + Shift + Esc to open the Windows Task Manager.
3. Click the Services tab.
4. Right-click the relevant process and click Stop.

   v28	Sage 50 Accounts Service v28 Sage 50 Accounts Control v28
   v27	Sage 50 Accounts Service v27 Sage 50 Accounts Control v27
   v26	Sage 50 Accounts Service v26 Sage 50 Accounts Control v26
   v25	Sage 50 Accounts Service v25 Sage 50 Accounts Control v25
   v24	Sage 50 Accounts Service v24 Sage 50 Accounts Control v24

5. Right-click the relevant services again, and click Start.

   v28	Sage 50 Accounts Service v28 Sage 50 Accounts Control v28
   v27	Sage 50 Accounts Service v27 Sage 50 Accounts Control v27
   v26	Sage 50 Accounts Service v26 Sage 50 Accounts Control v26
   v25	Sage 50 Accounts Service v25 Sage 50 Accounts Control v25
   v24	Sage 50 Accounts Service v24 Sage 50 Accounts Control v24

6. Close Task Manager window.

Stop the backup manager processes

1. Hold down Ctrl + Shift + Esc to open the Windows Task Manager then click the Processes tab.
2. If listed, right-click the following processes and click Stop.
   
   • Sage 50 Check Data Standalone App - CheckDataStandaloneApp.exe *32
   • Sage 50 Backup Standalone App - BackupStandaloneApp.exe *32
   • Sage 50 Restore Standalone App - RestoreStandaloneApp.exe *32
   • DataUtility.exe
   These services will restart automatically when your next scheduled backup runs.