Refund a paid customer invoice

Refund a service or product invoice

Post a credit note for the refund amount, using the same date, nominal code, and tax code as the original sale.

1. Go to Invoices and credits, and create a service or product credit note.
2. Create a customer refund once you’ve updated the credit note to the ledgers.

Refund a customer Batch invoice

1. To post an audit trail transaction, post a customer batch credit.
2. Create a customer refund.

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