Summary
This guide lists common online filing errors that may occur when using Sage Corporation Tax and links to solutions for the issues.
Description
If you experience an error when filing online in iXBRL format, it is strongly recommended that you read the error message for clues to ensure that you choose the relevant product option when calling the Support teams. For example, an error message may read:
The request has not been accepted.
Error type: business
Error number: 3001
The submission of this document has failed due to departmental specific business logic in the Body tag.
Type: business
Number: XXXX
Location: Accounts
The above error states ‘Location: Accounts’ therefore it would be necessary to contact your Accounts software provider in the first instance. If the error states ‘Location: Computations’ we would suggest contacting your Corporation Tax software provider.
Error 3001 is a generic HMRC error and appears before the relevant error code highlighted in bold.
Resolution
Submission Errors
- Submission error: Number 0 Type: xbrl.dimensions.xbrldie:PrimaryItemDimensionallyInvalidError
- XBRL submission error - Type: xbrl.ixbrl.FormatAbsentNegativeNumber
- XBRL submission error - cvc complex type.2.4.a:invalid content was found starting with element ('CT-case1:trading profitsTndividualTrade)
- XBRL Submission error: 3001: xbrl.ixbrl.OrderDuplicate - Stock
- XBRL Submission error: 3001: xbrl.core.xml.SchemaValidationError.cvc-complex-type_2_4_a
- HMRC submission error: xbrl.core.xml.SchemaValidationError.cvc-complex-type_3_2_2: Attribute 'id' is not allowed to appear in element 'style'.
- Errors 2 Number 0 xbrl.core.xml.SchemaValidationError.cvc-complex-type_2_2- ct-CT:TaxReference
- Type: xbrl.core.xml.SchemaValidationError.cvc-complex-type_2_4_b – Loans to Participator error message
- Online Filing Error 1046: Authentication Failure. The supplied user credentials failed validation for the requested service
- iXBRL Online Filing Error 1606: Information within the accounts does not match that on the CT600
- The accounting period for this amended return does not match the records currently held for the company.
- iXBRL Online Filing Error 3303: One of the Inline XBRL documents contains malformed xml
- HMRC E-filing rejection message 3304 original return already received.
- XBRL submission error: 3312 uk-bus:BalanceSheetDate, uk-direp:DateSigningDirectorsReport, uk-gaap:DateApprovalAccounts is missing.
- Failed CT submission reported error 3312: Name of Director signing Directors Report (uk-direp:DirectorSigningReport) is missing.
- Failed CT submission reported error 3312: Accounting standards applied (bus:AccountingStandardsApplied) is missing.
- Failed CT submission reported error 3312: Trading/non-trading indicator (UK-bus: Entity Trading) is missing.
- XBRL - Submisison error - 3314 Inconsistent duplicate fact values.
- Submission error 3314: Inconsistent duplicate fact values (uk-gaap:TangibleFixedAssetsPolicy)
- Submission error 3314: Inconsistent duplicate fact values (uk-bus:EntityCurrentLegalOrRegisteredName)
- Submission error 3314: Inconsistent duplicate fact values (uk-bus:NameEntityOfficer)
- Submission error 3315: Generic dimension member (uk-bus:JointAgent1) has no associated name or description item.
- Submission error 3315: Generic dimension member (uk-bus:Director1) has no associated name or description item.
- Submission error 3315: Generic dimension member (uk-bus:Joint-venture1) has no associated name or description item.
- Submission error 3315: Generic dimension member (uk-bus:Associate1) has no associated name or description item.
- 3317 CT600 submission error: There appears to be an error in the Taxonomy reference
- 3318 CT600 submission error: The period to which this Return's Accounts applies does not coincide with the effective from/to dates...
- 3320 CT600 submission error: The period does not coincide with the referenced from to dates of the computation taxonomy.
Environment Issues
- This article explains what happens when the firewall or Proxy Server are blocking the submission.
- This article explains what happens when the user does not have full permissions when submitting.
Other
- Using the Related party transactions and Transactions with directors iXBRL tags
- How To Tag a computation in Sage Corporation Tax
- How to file online in Sage Corporation Tax
- This article explains what the FRC check is within Tagging
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