Recovery Tools

Summary

How to use Recovery Tools in Sage 50 Accounts, to help fix any data corruption you have in your data files.

Description

Keeping your data secure ensures accurate financial values. Data corruption can be costly, but Recovery Tools help fix issues and reduce risk, keeping your data safe.

CAUTION: Only use recovery tools when advised by our Technical Support Team.

Resolution

How to access the Recovery tools

Ensure all other users log out of their software.
On the menu bar click File, then click Maintenance.
Click Recovery Tools then take a backup of your data, and click OK.
Click the option you want to run, then click OK.
Repeat step 4 for any other option required, then click Close.
When prompted to check your data, if required click Yes, if not click No.
Click Close, then click Close.

▼ What each option does

Reindex and Compress All	This rebuilds the information in the index data files for the following: Customers Customer Delivery Addresses Suppliers Supplier Delivery Addresses Company Delivery Addresses Nominal Ledger Bank Invoices Sales Orders Purchase Orders Projects Project (and Project Only) Transactions Products Advanced Budgets Contact Histories Audit Trail (splits) This corrects any potential problems with the index data files. It also compresses all data files to ensure they’re the correct size for the amount of data they hold.
Recalculate Transaction History	This is the equivalent of running a clear audit trail to 01/01/1970. It rebuilds the balance of all records which have transactions assigned.
Recalculate Period Values	This recalculates the following: All values in the Sales tab within each customer record All values in the Purchases tab within each supplier record All values in the Details tab within each nominal record
Reset Transaction Status	This checks for unallocated transactions and changes the transaction type accordingly: Sales Receipts (SR) become Sales Payment on Account (SA) Purchase Payments (PP) become Purchase Payment on Account (PA) Sales Discount (SD) becomes Sales Credit (SC) Purchase Discount (PD) becomes Purchase Credit (PC)
Recalculate Order Allocations	Resets the Allocated and On Order box values within all stock records. Uses the sales order, purchase order, and project allocation values.
Recalculate Stock	This is the equivalent of running clear stock to 01/01/1970. This process: Links all stock transactions to the correct stock records Resets the Assembly and Link Levels in the Bill of Materials (BOM) tab on all stock records Recalculates stock quantities
Recalculate Project History	This rebuilds the project transactions and recalculates the values in the Analysis tab on all project records. NOTE: Running this process renumbers the project audit trail.
Recreate CIS History	This option removes incorrectly submitted CIS Returns from the data files.
Reset Bank Reconciliations	This tries to fix corruption related to the Reverse Bank Reconciliation files as follows: If a non-reconcilable transaction contains a reconciliation ID, it removes the ID If an unreconciled transaction contains a reconciliation ID, it removes the ID It removes the reconciliation ID from a transaction if no matching bank reconciliation record exists If a bank reconciliation record has no links to any transaction, it removes the record If a bank reconciliation record has no links to any bank, it removes the record
Correct Dispute Counts	Corrects data affected by disputed flags display incorrectly in supplier list Recalculates disputes on transactions
Align Attachment Flags	Detects and corrects inconsistencies between attachment flags on transactions
Correct Invalid Courier Values	The software corrects the value in the Courier field in the Footer tab of invoices, sales orders, and purchase orders.

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Recovery Tools

Summary

Description

Resolution

How to access the Recovery tools

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