Known issue: Disputed flags display incorrectly in supplier list
Description
In Sage 50 Accounts v28.1, the flag in the Disputed column on the supplier list view can be missing. If you’ve cleared the dispute, the flag can appear in error.
This issue no longer occurs in Sage 50 Accounts v30.0 and above. However, it won't fix any supplier records already flagged as disputed, from v28.1 or below.
Cause
Resolution
Fix incorrectly flagged supplier records
NOTE:
The steps below are available in Sage 50 Accounts v30.0 or above. If you haven't already updated, download the latest version.
In Sage 50 Accounts v30.0 or above:
Go to File and then Maintenance.
Select Recovery Tools.
Take a backup as prompted.
Select the Correct Dispute Counts option.
The software fixes the records once the process is complete.