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Correcting errors for leavers

Created on  | Last modified on 

Summary

This guide covers the steps to correct mistakes you may have made processing a leaver in Sage 50cloud Payroll.

Description

Sometimes you may need to make an amendment to your payroll to correct an error for a leaver. For example, you may owe the employee some extra pay, or you may have marked an employee as a leaver in error.

Don't worry, we'll go through the steps you need to take if you've made mistake.

Resolution

Processed as a leaver without updating their final pay

If you have processed the employee as a leaver before updating their final pay period then, as long as the P45 hasn't since been used for another employment, you can destroy the P45 then remove the leave date from the employee's record.

Let's go through these steps together:

  1. Double-click the employee.
  2. Click the Employment tab.
  3. Remove the Leave Date.
  4. Click Save then click Close. You can the process their final payment then update records before processing the employee as a leaver >

Leaver owed extra pay after submitting FPS

The process for this depends on if you can pay the extra payment in the next pay period or, if it must be paid in the current pay period. We'll take you through this in our simple guide. Read more >


Employee included on FPS as a leaver by mistake

Correcting this is simple, you need to remove the leave date from the employee's record. You can then process them as normal in the next period and they'll be included on the FPS. Read more >


A leaver owes you money

If you've overpaid an employee who has left, you need to rollback then process their final pay again with the correct values >


Forgot to include leaver on FPS

To resolve this simply enter the employee's leave date then submit the FPS adjustment. Read more >


You need to pay a leaver at the beginning of the month

If an employee leaves at the beginning of the month but you normally pay your employees at the end of the month, you can pay the leaver early and submit an FPS >


Submitted the FPS for a leaver in error

If you have processed an extra pay period for a leaver that shouldn't have been paid, you need to rollback the period paid in error. You can then process the period processed in error with £0.00 pay on a 0T-W1/M1 tax code then submit an FPS adjustment. Read more >


The leave date and pay date are in different tax years

If an employee leaves in the 2022/2023 tax year and receives their final pay in the 2021/2022 tax year, for example, the employee leaves in tax month 12 in 2022/2023 and receives their final pay in tax month 1 in 2022/2023. The P45 must show the date in tax month 12 that the employee last worked for you. Read more >

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