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Manually enable 2-factor authentication

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Summary

How to switch on 2-factor authentication (2FA) to add extra security to your Sage account.

Description

2-factor authentication (2FA) adds extra security to your Sage account. Every time you log in, you need to verify it's you.

Once you set up 2FA, you can have your Sage product remember you the next time you log in. This means you need only enter a second form of verification via passcode after 30 days.

NOTE:

We recommend you always set up your own user login details rather than sharing login details, as 2FA security authenticates individual users. For more details, visit our article 2FA for multi-user Sage accounts.

Resolution

Set up 2-factor authentication

  1. Log in to the Account management area at account.sso.sage.com.
  2. Click 2-factor authentication and click Send email.
  3. You'll receive an email to enrol in 2FA. Use the link in the email to set up 2FA on your account.
  4. Choose from the following authentication options:
    • Sage Verify app (recommended)
    • Authenticator app
    • SMS text
    • Phone call

For more details on how to set up 2FA using these different methods, visit our article, Set up 2FA.

Can multiple people use the same login 

Sharing account details with others creates a significant security risk. This is because it can lead to unauthorised access and difficulty in tracking changes made to your data.

This is why each user must have their own login credentials, with their own 2FA setup. For more details visit our article, 2FA for multi-user Sage accounts.

FAQs

 We've gathered answers to the most common questions about 2FA. To view them, visit our FAQ: Common 2FA questions article.